banking sales training programs in india

Topics to be covered in Soft Skills Training Program:

1. Why soft skills – Empirical evidence and research around why soft skills are increasingly becoming extremely important in the corporate world.


2. Key components of the soft skill armoury – what does soft skills mean and cover namely Etiquette, Communication, Diversity & Inclusion and generally observed issues and biases


3. Etiquette – Business/Professional/Social (including social network); some Do’s and Don’ts


4. Communication – Types of communication; some Do’s and Don’ts and illustrative TEDEX videos and team exercises.


5. Diversity & Inclusion – what it means and why is it important from an organisation’s perspective? Illustrative videos and case studies for discussion

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